Data Protection Policy

999ck Privacy Policy

Your personal information is our highest priority. Here you will find a transparent account of how 999ck collects, uses, and protects your data.

Last updated: January 2026
SSL 256-bit encryption
GDPR-compliant
Last modified: January 1, 2026

1Scope & Applicability

Welcome to 999ck. We believe privacy is a fundamental right for every user. This Privacy Policy explains what information is collected when you use the 999ck platform, how it is used, and the steps we take to keep your data secure.

This Privacy Policy applies to the 999ck website, mobile application, and all associated services. By creating an account or using the 999ck platform, you agree to this Privacy Policy. If you object to any part of it, we ask that you refrain from using our services.

This Privacy Policy is drafted in accordance with applicable laws in Bangladesh and international data protection standards. 999ck is always committed to treating the protection of your information as its highest priority.

999ck is an international online gaming platform built with Bangladeshi users in mind. Our privacy policy is transparent, easy to understand, and committed to protecting your interests at all times.

2What information is collected

999ck only collects information that is necessary to provide our services. We do not gather excessive or unnecessary data. A detailed breakdown of what we collect is provided below:

Personal Identity Information

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • National ID number or passport number (for KYC verification)
  • Residential Address

Financial information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank account name and number (where applicable)
  • Transaction history & amounts

Technical Information

  • IP address & device information
  • Browser type and operating system
  • Login time & logout time
  • Gaming activity & betting history
Data Type Reason for collection Retention period
Identity Information Account Verification & KYC 5 years after account closure
Financial information Payment Processing 7 years after transaction
Technical Logs Security & Fraud Prevention 12 months
Gaming history Dispute Resolution & Auditing 3 years

3How We Collect Data

999ck collects information through several methods. We believe it is our responsibility to keep you informed about each of them.

Direct data submission

You provide information directly at the time of registration, during KYC verification, and when contacting support. All data collection is done with your full consent.

Automatically collected data

When you use the 999ck platform, certain information is collected automatically. This includes your IP address, browser details, cookie data, and usage patterns. This information is used to improve platform performance and ensure security.

Data from Third Parties

Some data may be received from payment gateways, identity verification services, and fraud prevention agencies. This information is used solely for account security and transaction verification.

999ck never collects sensitive personal information from third parties without your consent.

4Purpose of Data Use

999ck uses your information only for specific, legitimate purposes. We never sell your data to third parties for advertising.

  • Account management: Your information is used to create, verify, and secure your account.
  • Payment Processing: Used to process financial information during deposits and withdrawals.
  • Customer support: Your information helps us resolve your issues quickly.
  • Security Assurance: Data is analyzed to detect and prevent fraud, hacking, and unauthorized access.
  • Legal obligations: Information may be shared to comply with directives from authorities or court orders.
  • Service improvement: Anonymous statistics are used to improve the user experience on the platform.
  • Responsible Gaming: To identify problematic gaming patterns and provide support to affected users.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.

You can opt out of promotional messages at any time. Contact support to update this preference.

5Data Storage & Security

999ck follows industry-leading standards to protect your information. Our servers are hosted in internationally certified data centers with 24/7 monitoring and multi-layered security.

Technical Security Measures

  • 256-bit SSL/TLS encryption — across all data transfers
  • AES-256 encryption — for stored sensitive data
  • Firewall & Intrusion Detection System (IDS)
  • Regular Penetration Testing & Security Audits
  • Two-Factor Authentication (2FA) Support

Administrative Security Measures

  • Only authorized personnel may access personal information
  • All staff are bound by strict confidentiality agreements
  • Regular Staff Training & Awareness Programs
  • Rapid Response Plan for Data Breaches

In the event of a data breach, 999ck will notify affected users within 72 hours.

6Sharing Data with Third Parties

999ck never sells your personal information or shares it with third parties for commercial purposes. However, there are certain situations where limited data sharing may be necessary:

  • Payment Partner: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
  • Identity Verification Service: With accredited third-party providers to complete the KYC process.
  • Law enforcement agencies: To comply with a valid court order or government directive.
  • Fraud prevention agencies: To prevent account fraud and money laundering.
  • Technology Provider: Cloud and software service providers essential to operating the platform.

All third-party partners are bound by strict confidentiality agreements and may only use data for specified purposes.

7Cookie Policy

999ck uses cookies on its website. Cookies are small text files stored in your browser that help improve the platform's functionality.

Types of cookies we use

Cookie type Purpose Duration
Essential Cookies Login sessions & security Deleted at end of session
Functional Cookies Language & Preference Settings 1 year
Analytics Cookies Traffic & Usage Statistics 6 months
Security Cookies Fraud detection 30 days

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain services.

8Your Rights

999ck believes every user should have full control over their own data. You have the following rights:

9Children's Privacy

999ck is strictly not intended for minors. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

Parents are urged to ensure their children do not access this platform. If your child has accidentally created an account, please contact our support team immediately.

Protecting children is our top priority. If we detect an account belonging to a minor, we take immediate action.

10Policy Changes

999ck may update this Privacy Policy as needed. You will be notified in advance of any significant changes via the platform or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The "Last Updated" date is always shown at the top of the page.

  • At least 14 days' advance notice will be given for any major changes.
  • If you need a copy of a previous version of this policy, our support team can provide one.
  • If you object to any policy change, you always have the option to close your account.
Your Rights

Your Rights Under Data Protection

At 999ck, your data always belongs to you. You can exercise the following rights at any time.

Right to Access Data

You may request access to the information we hold about you at any time.

Right to Correct Data

You may request corrections to any inaccurate or outdated information. This is typically completed within 7 business days.

Right to Delete Data

Where there is no legal obligation, you may request deletion of your data at the time of account closure.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data in a structured format.

Right to object

You may object to promotional communications or specific types of data processing.

To exercise any of your rights, contact our support team — we typically respond within 3 business days.

Why 999ck is trustworthy

Our Commitment to Data Protection

We don't just say it — we prove it. 999ck takes your privacy seriously.

Military-Grade Encryption

All your data is secured with 256-bit SSL encryption — the same technology used by major banks and government agencies worldwide.

Strict KYC verification

Only real individuals may open an account. Our KYC process prevents fraud and identity theft.

Your Data Is Never Sold

999ck never sells your personal information to advertisers or third parties — that is our unwavering commitment.

Minimal Data Retention

No data is retained beyond the required period. Once the designated timeframe expires, data is automatically deleted.

Regular Security Audits

Regular security audits are conducted by independent third-party firms and any vulnerabilities identified are promptly addressed.

24/7 Privacy Support

Our Bengali support team is always available for any questions or concerns about data protection.

General Questions

Privacy Policy enquiries

Here are answers to the most frequently asked questions.

Never. Your mobile number is kept strictly confidential. Only limited information is shared with the relevant mobile banking service for payment processing, and this is governed by a strict contractual agreement.

Certain data must be retained for specified periods due to legal requirements (e.g., transaction records for 7 years). Once the retention period expires, all such data is permanently deleted. Promotional data and preferences are removed immediately upon your request.

Some technology services operate on international cloud infrastructure, so data may be stored on secure servers abroad. In all cases, international data protection standards are upheld and data remains encrypted at all times.

999ck's systems are secured with robust protection. To keep your account even safer, use a strong password, enable 2FA, and never share your password with anyone. If you notice any suspicious activity, contact support immediately.

Reach our support team via live chat or email us at [email protected]. After identity verification, your data details are usually sent within 3 business days.

Information may only be provided on the basis of a valid court order or official government directive. Data is never shared with any authority voluntarily or for commercial purposes.

Play on a Trusted Platform

Play with confidence knowing your data is safe with 999ck. Register today and join millions of players across Bangladesh.

বাংলা